Terms of Service
Last updated: October 2026
Quotes
All quotes are free and provided without obligation. A quote is based on the vehicle details and requirements you provide; if the vehicle or requirements differ on inspection, we will agree any revised price with you before work begins.
Bookings
Work is booked once you accept the quote and we agree a time and place. Please tell us about any symptoms, recent repairs or modifications before the visit, as these can affect the work.
Payment
Payment terms are agreed with your quote. We will always confirm the total price before any work begins — there are no hidden charges.
Cancellations
If you need to cancel or rearrange, please let us know as early as possible by calling +44 7425 435697. We are open 24 hours.
Fault-finding and work
Our testing identifies faults from the evidence available on the day. Intermittent faults may not occur during testing; where a fault cannot be proven, we will tell you honestly what was found, what remains uncertain, and what to watch for. Repair work is only carried out with your agreement after the findings are explained and the price is confirmed.
Parts
Any parts we supply and fit are new unless we agree otherwise with you in advance. Parts supplied carry the manufacturer's warranty. If a part you supply yourself is used, we cannot take responsibility for that part's quality or suitability.